Refund Policy

Last updated: January 15, 2025

This Refund Policy applies to any purchases, subscriptions, or premium services offered by GameVault Rankings on our website harborgamereviews.com. We value your satisfaction with our services and want to ensure clarity regarding our refund practices. Please read this policy carefully before making any purchase.

1. Overview

GameVault Rankings primarily offers free editorial content, including game reviews, rankings, and insights. However, we may occasionally offer premium features, sponsored content, or subscription services. This refund policy outlines the terms under which refunds may be issued for any paid services or products we provide.

2. Digital Products and Subscriptions

If you purchase any digital product, premium membership, or subscription service from GameVault Rankings, please review the specific terms applicable to your purchase. Our general refund guidelines for digital products and services are as follows:

• All sales of digital products are final. However, if you experience technical issues that prevent you from accessing the purchased content, we will work with you to resolve the issue or provide a refund if we cannot.
• Subscription services may be canceled at any time. You will retain access to the premium features until the end of the current billing period. Refunds for unused subscription periods are at the discretion of GameVault Rankings.
• If you believe you were charged in error, please contact us within 14 days of the charge date with your transaction details, and we will investigate the matter.

3. Premium Features and Memberships

GameVault Rankings may offer premium features that provide an enhanced experience for users. These features are clearly marked and require separate payment. For premium features and memberships:

• If the premium feature does not function as described in our product listing, you may request a refund within 7 days of purchase.
• If you accidentally make a duplicate purchase, we will issue a full refund upon verification of the duplicate transaction.
• Premiums purchased as a one-time fee are non-refundable once the feature has been activated and used by the account.

4. Advertising and Sponsored Content

If you are a business or game developer purchasing advertising space, sponsored review placements, or promotional packages on our website, please note:

• Campaigns may be canceled before they begin for a 50% refund of the total cost.
• Once a campaign has started, no partial refunds are available.
• If we fail to deliver the advertising services as specified in your agreement, you may request a full or partial refund proportional to the undelivered portion.

5. How to Request a Refund

To request a refund, please contact our support team using the following information:

• Email: [email protected]
• Phone: +67592881976
• Address: 57, Hira Society, Hinjewadi, Vishakhapattanam, 279309, India

Please include the following information in your refund request:

• Your full name and email address.
• Transaction ID or order number.
• Date of purchase.
• A detailed explanation of the reason for your refund request.

6. Processing Time

After we receive your refund request, we will review it and respond within 7 business days. If your refund is approved, we will process the refund within 14 business days to your original payment method. Bank processing times may vary depending on your financial institution.

7. Non-Refundable Items

Please note that the following are not eligible for refunds:

• Free services and content provided on our website.
• Any service that has been fully performed as contracted.
• Purchases made more than 30 days ago (unless otherwise required by law).
• Services used in violation of our Terms & Conditions.

8. Changes and Modifications

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this page periodically to stay informed about our refund practices.

9. Contact Us

If you have any questions, concerns, or complaints about our Refund Policy, please do not hesitate to contact us. We are committed to providing excellent service and will address your concerns as promptly as possible.